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Mutsuki Tomono, President & CEO, Fuji Xerox Asia Pacific PTE Ltd
A successful digital transformation journey is like music—fluid, seamless, with every part contributing to the purpose and vision of the piece. The thought of conducting your masterpiece—your digital transformation journey—can be overwhelming. The secret is in the leadership and preparation. How you begin the journey will make all the difference.How can leaders lay the groundwork for successful digital transformation? A common mistake is to rush into the process, jumping straight into the technological aspect of digital transformation. At Fuji Xerox, to set up our customers for success, we begin with assessments to identify underlying issues, discover client insights, and shed light on the bigger picture. Digging deep in the beginning and truly understanding the business needs are key to success in the long run. Without understanding what the fundamental issues are, you cannot implement a fluid digital transformation journey. Key elements to starting the journey right: 1. People-centred Change Management Digital transformation is a major transition period in the life of your organisation. People have varied responses to change—and most of it will naturally be resistance and hesitation. Plan how to communicate clearly with your workforce to help them understand the vision. Then you will need to prepare them for process change and provide the help needed for them to integrate new technology into their existing systems, as well as manage the impact on working style and expectations. 2. Setting your objectives I fly a remote-control aircraft as a hobby. When I buy an RC aircraft, I can choose the most affordable one, or perhaps the fastest one. However, I cannot make the right choice unless I know what I need the aircraft to do. When starting a digital transformation journey, identify what your objective is. That will allow you to channel your investments toward the right solutions. Digital transformation does not revolve around technology. People are at the wheel, guided by goals and objectives. When we forget the leadership roles we play, we can fall into the trap of blindly investing in the next new thing because everyone else has it.
How To Play Music May Be Known. At The Commencement Of The Piece, All The Parts Should Sound Together. As It Proceeds, They Should Be In Harmony While Severally Distinct And Flowing Without Break, And Thus On To The Conclusion